Privacy Policy – Androw Car Rental (Botswana)

Personal Information

Androw Car Rental ("Company", "we", "our", or "us") is a vehicle rental business operating in Botswana. We are committed to protecting your privacy and handling your personal data in accordance with the Data Protection Act of Botswana (DPA).

By using our website, mobile application, or services, you agree to the terms outlined in this Privacy Policy and consent to the collection, use, and processing of your information.

If you do not agree with our policy, please do not use our services.

Information We Collect

We may collect the following personal data:

• Full name, national ID/passport number

• Contact information (email, phone number)

• Driver’s license number and validity

• Vehicle rental history and preferences

• Payment details (processed securely)

• Location and trip details (where applicable)

• Device/browser information when using our digital platforms

Use of Information

Your information is used to:

• Verify identity and driver eligibility

• Process reservations and rental contracts

• Communicate updates, offers, and notifications

• Improve our services and customer support

• Ensure legal compliance and prevent fraud

Data Sharing and Protection

We may share your data:

• With law enforcement agencies or regulators, if legally required

• With third-party providers (e.g., payment processors) on a need-to-know basis

• Within our company group for service and operational purposes

We implement physical, technical, and organizational security measures to safeguard your data. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under the Botswana Data Protection Act, you have the right to:

• Access your personal data

• Correct or update inaccurate data

• Request deletion of data (subject to legal retention limits)

• Withdraw consent for non-essential data uses

Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact:

Androw Car Rental
📧 Email: [email protected]
📞 Phone: +267 73144944
📍 Address: Plot 61652/2, Maruapula, Gaborone, Botswana

Terms & Conditions – Androw Car Rental (Botswana)

1. Company Information

Androw Car Rental is a registered company operating in Botswana. Our principal office is located at Plot 61652/2, Maruapula, Gaborone. We provide vehicle rental services through our website, mobile application, and physical locations. By accessing or using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy.

If you do not agree with any part of these Terms, please do not use our services.

2. Use of Services

You must:

• Be at least 21 years of age with a valid driver’s license

• Provide accurate and complete personal information

• Use the vehicle in accordance with local laws and the rental agreement

You may not:

• Sublet or lease the rental vehicle

• Use the vehicle for illegal activities, racing, or commercial transport without permission

• Modify or tamper with the vehicle in any way

3. Privacy and Data Collection

Our Privacy Policy (incorporated by reference) explains how we collect, use, and protect your data under the Data Protection Act of Botswana. We may collect and analyze data including browsing behavior, device information, and location usage to improve our services. You consent to such processing by continuing to use our platforms.

4. Payments and Bookings

• All bookings are subject to availability and confirmation

• Payments can be made through approved channels (mobile money, bank transfer, card, etc.)

• Cancellations may be subject to a fee depending on the timing

5. Liability and Disclaimer

While we strive to ensure the reliability and safety of our services:

• We are not liable for any damages or losses arising from vehicle misuse, user error, third-party acts, or accidents

• Internet transmissions are never completely secure; we do our best to safeguard data but cannot guarantee absolute security

6. Changes to Terms

We may update these Terms from time to time. It is your responsibility to review the latest version. Continued use of our services implies acceptance of any changes.

7. Contact Us

For questions, support, or feedback:

Androw Car Rental
📧 Email: [email protected]
📞 Phone: +267 73144944
📍 Address: Plot 61652/2, Maruapula, Gaborone, Botswana

Licensing Agreement – Androw Car Rental (Botswana)

1. Company and Trademark Information

Androw Car Rental (“Company”) is a registered business in Botswana, operating from Plot 61652/2, Maruapula, Gaborone. All content, brand elements, software, digital assets, logos, and service identifiers used on our platforms and materials are either owned by Androw Car Rental or used under valid license agreements. Unauthorized use is strictly prohibited.

The name Androw Car Rental, its logo, and other branding materials are proprietary assets and may not be copied, imitated, or used without written consent.

2. Agreement Overview

This Licensing Agreement ("Agreement") governs your use of Androw Car Rental’s digital platforms (website/app), services, and intellectual property. By accessing our services, you agree to:

• Comply with this Licensing Agreement and associated Privacy Policy and Terms & Conditions

• Use the platform only for lawful rental transactions and related activities

• Not infringe, reverse-engineer, or misappropriate any aspect of our licensed content or technologies

If you do not agree with these terms, you must immediately cease using our services.

3. Grant of Limited License

Subject to compliance with this Agreement, we grant you a non-exclusive, non-transferable, limited license to:

• Access and use our website and app solely for personal or internal business use related to car rental services

• Download and view content, brochures, or documents for your own lawful, non-commercial use

This license does not allow you to:

• Modify, copy, republish, or resell our materials or platform

• License, sublicense, or transfer any part of the site or its components to third parties

• Use our brand or digital assets in any way that suggests partnership, endorsement, or affiliation without written permission

4. Data and Behavior Tracking

By using our digital services, you consent to the collection and analysis of behavioral data such as:

• Pages visited, referral URLs, and session duration

• Device and browser type

• IP address and general location data

This information helps us improve service delivery and protect the platform from abuse or misuse. It is processed in accordance with the Data Protection Act of Botswana and our Privacy Policy.

5. Security and Limitations

We maintain appropriate security procedures to protect user information and licensed assets. However, digital communication is not entirely secure. The Company will not be liable for any data loss or intellectual property breaches caused by third-party attacks or transmission errors.

6. Modifications and Updates

We may revise or update this Licensing Agreement at any time without prior notice. It is your responsibility to stay informed by reviewing this section periodically.

7. Contact Us

For any licensing inquiries, partnership requests, or complaints:

Androw Car Rental
📧 Email: [email protected]
📞 Phone: +267 73144944
📍 Address: Plot 61652/2, Maruapula, Gaborone, Botswana